Coronavirus

Find all the information about the coronavirus on this page. Would you like to receive information about a specific hotel? Make your choice below. The FAQ of the hotels in Amsterdam, the Corendon City Hotel, the Corendon Village Hotel and The College Hotel, can be found below the update.

Livingstone Jan Thiel Beach Resort

Coronavirus update – 1st of June 2020

As Corendon Hotels & Resorts, since the day we were founded, our highest priority has been to give our guests a safe and pleasant stay. We always put the safety and well-being of our guests and employees first, under all circumstances. That is why we would like to inform you about the measures we have taken against the new type of coronavirus (COVID-19), that has raised concern all around the world.

As you all may have noticed, from the 1st of June, the Dutch government decided to reopen restaurants, cafés and bars, subject to certain conditions:

  1. A maximum of 30 people (including staff). In all cases people must be able to stay 1.5 metres apart;
  2. Visitors must make a reservation or register beforehand;
  3. A check will take place first to assess possible health risks.

Here you can learn more about the measures we take in our restaurants, terraces and bars.

As much as it hurts, together we must do everything we can to contain the virus. Take care of yourself and each other!

As concerns regarding the coronavirus continues to grow, we understand you are forced to rethink plans and make changes.

For guests who have a direct room reservation via www.corendonhotels.com, please contact the hotel, so we can assist you and help you find the right solution. Find more information about your upcoming or planned stay at this page.

If you have made the booking via a travel agent, another booking site or other third parties you must contact this organization.

Restaurant reservations can easily be cancelled or changed via the confirmation email you received.

Natural disasters and epidemics are excluded from almost any insurance policy. We advise you to contact your own insurance.

We have taken additional measures, developed in consultation with global and local public health authorities (RIVM):

  • We make sure our entire hotel staff will receive up-to-date briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning in our entire hotel. All public areas (including lobby elevators, door handles, public bathrooms, etc.), reception desks, contact points are being disinfected every hour with the use of hospital-grade disinfectant.
  • The advice of the Dutch government and RIVM is leading.
  • In all our hotels there are antibacterial hand sanitizers at your disposal.
  • There is signage placed throughout the public areas to inform guest about safety measures.
  • Hosts are available to supervise traffic and inform guests accordingly.
  • Visuals with information about the virus is visible on TV screens and on the floor.
  • We would also prefer that transactions take place mainly with a debit card. Exception: cash handling is only possible at one designated desk at reception.

Housekeeping measures:

  • Room attendants and supervisors wears gloves and face mask.
  • Rooms are only cleaned when the guest is not in the room.
  • We use Ozonwater, a sustainable cleaning product that kills 99.9% of bacteria and viruses.
  • We are investigating several options to disinfect pillows and bedlinen, including Ozon treatment and UV treatment.
  • Do not clean my room during my stay is available. Guest can inform front office at arrival and place do not disturb hanger on the door.
  • Room keys are disinfected with Ozon.
  • In-room prints will be minimized.

As you all may have noticed, from the 1st of June, the Dutch government decided to reopen restaurants, cafés and bars, subject to certain conditions:

  1. A maximum of 30 people (including staff). In all cases people must be able to stay 1.5 metres apart;
  2. Visitors must make a reservation or register beforehand;
  3. A check will take place first to assess possible health risks.

Please note, our restaurants & bars are temporarily closed for non-hotel guests in Corendon Village Hotel.

The hotel has a self-service check-in and check-out desk. We try to avoid personal contact as much as possible. The front desk will be cleaned after every guest.

The Corendon Cinema will be open from the 1st of June for hotel guests only. It is our highest priority to give our guests a safe and pleasant cinema experience. Therefore, measures are being taken to ensure the 1.5 meter distance and the limit of 30 visitors in the cinema. Seats, cup holders, tables and contact points will be cleaned after each movie.

Corendon Village Hotel Amsterdam

Our fitness center will be closed till the 1st of July 2020. The indoor swimming pool is open between 08:00-10:00 and from 13:00-17:00; yet maximum of 10 people are allowed at a time.

Appropriate swimwear and slippers are mandatory. Lockers rooms cannot be used except the restrooms.

Massage and beauty therapies
Massage and beauty therapies are offered in line with the measures advised by the Dutch government and local authorities. For more info and reservations, visit Spa Desk between 08:00-10:00 and from 13:00-17:00 or send an email to spa.village@corendonhotels.com.

You can make your reservation here

Corendon City Hotel Amsterdam

Our Spa facilities are available since 1st of July 2020.

Massage and beauty therapies are offered in line with the measures advised by the Dutch government and local authorities. For more info and reservations, visit spa website

 

The health of our hotel guests and visitors is currently our top priority. We closely follow the information from the World Health Organization and the National Institute for Public Health and the Environment (RIVM) in the Netherlands.

Yes, the free hotel shuttle service from Amsterdam Schiphol Airport to the hotel and vice versa continues to operate on set time from 05:00 – 11:00 in the morning  and from 16:00 – 23:00.

Please note, from the 1st of June,  wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

No, the city shuttle doesn’t run anymore until the 20th of May from the hotel to the Museumplein in Amsterdam. You can take the Airport shuttle service from Amsterdam Schiphol Airport to the hotel and vice versa. Find the times here.

Please note, from the 1st of June,  wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

For questions regarding your flight back home, please contact your travel organization or airline.

  • Clean your hands often. Disinfection stands are available in the hotel
  • Cough and sneeze on the inside of your elbow
  • Use a tissue for coughs and sneeze
  • Don’t shake hands
  • Stay home if you feel sick.
  • Avid gathering of 100 people or more
  • Always keep a good distance from other people (at least 1.5 metres)

More information about the coronavirus can be found in the video below on this page.

Measures restaurants, terraces and bars

You must make your restaurant, bar or terrace reservation in advance. Upon arrival, a health check will be used to determine whether there are any health risks. If a question is answered with a ‘yes’, access will be denied.

Did you or anyone in your household have in the last 24h:

      • Coughing, nose cold related symptoms, fever of 38C or higher or shortness of breath ?
      • Did you already have corona and was this diagnosed within the last 7 days.
      • Did someone in your household have corona en were you in contact with they the last 14 days while they still had symptoms.

Below you can find the other measures that will be taken in our restaurants, bars and terraces:

  • 1,5 meters distance between tables and guests.
  • A maximum of four guests can sit together at a table, with the exception of a shared household consisting of more people.
  • Hosts will appoint table.
  • Hand sanitzier dispenser at entrance and must be used to enter the restaurant.
  • Staff members wears gloves.
  • Daily briefing for staff regarding health and safety.
  • Advance reservations are mandatory.
  • Designated routing in the restaurant.
  • Payment via pin/credit cards only. Exception: cash handling is only possible at one designated desk at reception.

Please note, our restaurants & bars are temporarily closed for non-hotel guests in Corendon Village Hotel.

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12+ years old

2-11 years old