Frequently asked questions

Hotel information

Corendon Hotels & Resorts

Aletta Jacobslaan 7

1066 BP Amsterdam

The Netherlands

Phonenumber +31 20 8207820

The quickest way to get to Corendon City Hotel Amsterdam from the airport is to take the train from Amsterdam Airport Schiphol train station to station ‘Amsterdam Sloterdijk’. At Amsterdam Sloterdijk, hop on metro 50 in the direction of ‘Gein’ and get off at metrostation ‘Henk Sneevlietweg’. From here it is just a 100-meter walk to Corendon City Hotel Amsterdam.

Already up for a sneak peak of the city of Amsterdam? An alternative travel option is to take the train from Amsterdam Airport Schiphol train station to ‘Amsterdam Central Station’. From here, get on Tramline 2 ‘Nieuw Sloten’ and get off at tramstop ‘Johan Huizingalaan’ from where it is only a 300-meter walk to Corendon City Hotel Amsterdam

Obviously there is more than one way to get to the center of Amsterdam from our hotel. The easiest and most enjoyable way to get to the center is by Tramline 2. Approximately 300 meters away from the hotel you will find tram stop ‘Johan Huizingalaan’, from where tramline 2 runs every 7 minutes.

In Amsterdam for business? Public transport from the Corendon City Hotel Amsterdam to Amsterdam RAI Convention Center is just 20 minutes. Subway station ‘Henk Sneevlietweg’ is just 100 meters from the hotel. Hop on subway 50 to ‘Gein’ and get out at stop ‘Station RAI’.

Corendon City Hotel Amsterdam provides an extensive private parking facility next to the hotel. We charge €20,- per car per day for a parking ticket or €1,- per 30 minutes. In the weekend we charge €15,- per car per day.

The hotel does not offer a shuttle service. Please contact one of our staff members to help you plan your trip.

Please note that Corendon City Hotel Amsterdam is fully non-smoking. You may smoke outside in the designated smoking areas next to the entrance and at the parking area.

No, pets are not allowed in the hotel.

Yes, complimentary high speed Wi-Fi is available throughout the entire hotel.

You can reach the Customer Service via the following phone number: +31 20 8207888.

  • Monday until Friday from 8.00-20.00 h.
  • Saturday until Sunday from 09.00-17.00 h.

Corendon City Hotel Amsterdam provides a bicycle rental. Please ask at the reception for more information about the prices.

Yes, the Netherlands (and especially Amsterdam which has the best water in the country) has the safest en cleanest tap water in Europe.

Check-in/ Check-out

Check-in time is after 15:00 o’clock. Unfortunately we cannot guarantee that a room will be available before 15:00 o’clock. However, if the room is available when you arrive early, you can choose an early check-in for €10,- per hour.

If your room is not ready or you don’t want to use an early check-in, the hotel offers a free luggage storage, where you can store your luggage while enjoying the facilities in the hotel or the city.

The hotel reception is open 24 hours a day. You can also use our self-service kiosk to check in and out.

Check-out time is 12:00 o’clock. If you wish to check-out after 12:00 o’clock, the costs per hour are € 10,00 until 18:00. A full room-rate will be charged for late check-out after 18:00. Please note that late check-out depends on the availability on the day of departure and cannot be confirmed in advance. If we are unable to provide a late check-out it is possible to make use of our free luggage storage.

The hotel reception is open 24 hours a day. You can also use our self-service kiosk to check in and out.

Reservations

Yes, a credit card guarantee is required for all room reservations. If you do not have a credit card, please call our Service Center at +31-20 8207888.

We accept all major credit cards, such as Visa, Mastercard, Maestro Card, American Express and Discover. If you do not have a credit card, please call our Service Center at +31-20 8207888.

We only accept room reservations from guests aged 18 or older.

Reservations based on Best Available Rate
Reservations made with our best available rate can always be cancelled free of charge up to 24 hours before check-in time on the day of arrival. In case of a late cancellation or no-show we only charge the first night.

Reservations based on Non-Refundable Rate
By booking non-refundable room rates we can offer you the best rate for your room. In exchange, your credit card will be charged directly for the total amount of the booking and the reservation can no longer be changed or cancelled free of charge. Meaning that when a guest wishes to cancel the reservation, no refund will be done.

Entrance to Vitality Spa & Pool is only included when booking a Junior Suite. For all other room types a discounted entrance fee applies. The Vitality Fitness is open 24/7 and free of charge for hotel guests.

The Vitality Spa & Pool and fitness area is only accessible for adults aged 18 or older. The use of swimwear and slippers is mandatory. We advise to make a reservation in advance via T: +31(0)20-8207890 or E: spa.vitalityamsterdam@corendonhotels.com

The easiest and most affordable way to have breakfast during your stay is to book a room including breakfast. If you booked a room excluding breakfast you can of course still add this upon check-in.

It is possible to add an extra bed to your booking. To add this request to your booking please contact our Reservations Department via T: +31 (0) 20 820 78 88 or E: reservations.vitalityamsterdam@corendonhotels.com

Baby cots are available upon request. To add this request to your booking please contact our Reservations Department via: +31 (0) 20 820 78 88 or E: reservations.vitalityamsterdam@corendonhotels.com

Rooms

We try to minimize the use of plastic in our hotel. Therefore, the bathroom in your room has been equipped with Fair-Trade shower gel and shampoo in a sustainable and refillable package. This policy prevents that more than 500.000 plastic packages will end up in the environment. Certain bathroom essentials, such as toothpaste or a toothbrush are provided complimentary at our Bazar (lobby shop).

Yes, all rooms feature a 42” flat screen TV.

Yes, all rooms are equipped with a minibar. Apart from complimentary water on arrival, we have left the minibar empty for your convenience. This allows you to fill up your minibar with your own products or products purchased at the Bazar (lobby shop).

Our sockets are suitable for electrical equipment using a 230 Volt current and a maximum of 300 Watts. Power adapters are available at the Bazar (lobby shop).

Other

Yes, we are always looking for talented individuals to join our team. Check all of our career opportunities at our careers page.

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