COVID-19 Update

Please find information about the coronavirus on this page. Would you like to receive information about a specific hotel? Make your choice below. The FAQ of the hotels in Amsterdam, the Corendon City Hotel, the Corendon Village Hotel and The College Hotel, can be found below the update.

Corendon Village Hotel Amsterdam Corendon City Hotel Amsterdam The College Hotel

Coronavirus update – as of January 25, 2022

After the press conference Tuesday 25 Juanary, the Dutch government has announced some relaxations. The relaxations will start at Wednesday 25 Juanuary 2022.  

Click here for an overview of the measures on the on the website of the national government 

For all our hotels the following measures are including:   

  • All outlets are open again until 22:00 hours. 
  • It is mandatory to wear a face mask in the entire hotel, except in your hotel room  and when seated at a table in one of our restaurants or bars
  • Since 25 September it is mandatory to wear a face mask in our shuttle buses 
  • Keep 1,5 meters distance 

Step by step, and together, we must do everything we can, to prevent the virus from spreading further. Take care of yourself and each other! 

Disclaimer: Due to the constantly changing COVID-19 measures, it is possible that not all information on our website is correct. We do our utmost to inform you as well as possible. 

Restaurant information

As of 26-01-22 it possible to make your reservation for one of our restaurants via the website of the restaurant.

  • As of 26-1-2022 our restaurants are open again until 22:00 hours
  • Please observe the applicable ground rules. 

On the website of the Government you will always find an up-to-date overview of the rules set by the government that apply to catering establishments.

General FAQ

It depends on the chosen booking policy if you are able to modify or cancel your room reservation.

For guests who have a direct room reservation via www.corendonhotels.com, please contact the hotel, so we can assist you and help you find the right solution.

If you have made the booking via a travel agent, another booking site, or other third parties you must contact this organization.

Restaurant reservations can be easily canceled or changed via the confirmation email you have received. If you want to cancel or change a Social Deal Reservation, please contact Social Deal customer service.

 

Natural disasters and epidemics are excluded from almost any insurance policy. We advise you to contact your own insurance.

We have taken additional measures, developed in consultation with global and local public health authorities (RIVM):

  • We make sure our entire hotel staff will receive up-to-date briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning in our entire hotel. All public areas (including lobby elevators, door handles, public bathrooms, etc.), reception desks, contact points are being disinfected every hour with the use of hospital-grade disinfectant.
  • The advice of the Dutch government and RIVM is leading.
  • In all our hotels there are antibacterial hand sanitizers at your disposal.
  • There is signage placed throughout the public areas to inform guest about safety measures.
  • Hosts are available to supervise traffic and inform guests accordingly.
  • Visuals with information about the virus is visible on TV screens and on the floor.
  • We would also prefer that transactions take place mainly with a debit card. Exception: cash handling is only possible at one designated desk at reception.

Housekeeping measures:

  • Rooms are only cleaned when the guest is not in the room.
  • We use Ozonwater, a sustainable cleaning product that kills 99.9% of bacteria and viruses.
  • We are investigating several options to disinfect pillows and bed linen, including Ozon treatment and UV treatment.
  • Do not clean my room during my stay is available. Guest can inform the front office at arrival and place do not disturb hanger on the door.
  • Room keys are disinfected with Ozon.
  • In-room prints will be minimized.

The hotel has a self-service check-in and check-out desk. We try to avoid personal contact as much as possible. The front desk will be cleaned regularly.

The health of our hotel guests and visitors is our highest priority at the moment. We closely follow the information from the World Health Organization and the National Institute for Public Health and the Environment (RIVM) in the Netherlands. Changes to measures are listed on this website.

For questions regarding your flight back home, please contact your travel organization or airline.

  • Clean your hands often. Disinfection stands are available in the hotel
  • Cough and sneeze on the inside of your elbow
  • Use a tissue for coughs and sneeze
  • Don’t shake hands
  • Stay home if you feel sick.
  • Avoid gathering of 100 people or more
  • Always keep a good distance from other people (at least 1.5 metres)

More information about the coronavirus can be found in the video below on this page.

FAQ Corendon Village Hotel Amsterdam

Whether you can change your booking depends on the booking conditions you have chosen. Contact the travel agent where you booked, they can assist you further.

Whether you can change your booking depends on the booking conditions you have chosen.

If you have made a refundable booking, you can cancel or change your booking free of charge up to 24 hours before the day of arrival by sending an email to reservations.village@corendonhotels.com. Mention the new date for which you wish to change.

  • If you have made a non-refundable booking, cancellation or change is normally not possible. Given the current situation, we would like to accommodate you and offer a date change. You can make use of this by sending an email with your request no later than 24 hours before the original arrival date to reservations.village@corendonhotels.com

Our restaurants and bars are closed until February 2022.

Our wellness facilities and fitness area are open from 08:00 AM till 09:00 PM. Treatments are available until 17:00. A reservation and QR-code is required. For more information, click here.

The Bazar, mini supermarket, is open 24/7.

Yes, the free hotel shuttle service from Amsterdam Schiphol Airport to the hotel and vice versa continues to operate on set time from 06:30 – 20:00. More information can be found on this page.

Please note, wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

Yes, the city shuttle runs from the hotel to the Museumplein in Amsterdam. Find the times here.

Please note, wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

FAQ Corendon City Hotel Amsterdam

Staycation bookings are on a non-refundable basis. Because we want to show you our flexibility in these times, we give our guests the option to change the dates of their booking one time. You can make use of this by sending an email with your request no later than 24 hours before the original arrival date to  reservations.vitalityamsterdam@corendonhotels.com.

Whether you can change your booking depends on the booking conditions you have chosen. Contact the travel agent where you booked, they can assist you further.

Whether you can change your booking depends on the booking conditions you have chosen.

  • If you have made a refundable booking, you can cancel or change your booking free of charge up to 24 hours before the day of arrival by sending an email to reservations.vitalityamsterdam@corendonhotels.com. Mention the new date for which you wish to change.
  • If you have made a non-refundable booking, cancellation or change is normally not possible. Given the current situation, we would like to accommodate you and give you the option to change your dates one time. You can make use of this by sending an email with your request no later than 24 hours before the original arrival date to  reservations.vitalityamsterdam@corendonhotels.com.

The Bazar is open 24/7.

The restaurants and bars are closed until February 2022. Please visit the Restaurant & Bars page for more information and possibilities such as take away.

Our welness is temporarly closed. Treatments are available until 17:00. Click here for more information.

 

As a result of the current COVID-19 measures effective 14 Juanuary, Cor&Don’s restaurant will be closed.

If you have booked a halfboard package, this means that you can dine in the room with the dishes from our à la carte restaurant. When the measures for the restaurant  are easing, everything will take place again in our restaurant.

Thank you for understanding!

 

FAQ The College Hotel

Do you have questions about your reservation or do you want to know more about the corona measures in the hotel? Please contact us by e-mail: info@thecollegehotel.com or telephone: +31 (0) 020 57 11 511.