COVID-19 Update

Find all the information about the coronavirus on this page. Would you like to receive information about a specific hotel? Make your choice below. The FAQ of the hotels in Amsterdam, the Corendon City Hotel, the Corendon Village Hotel and The College Hotel, can be found below the update.

Corendon Village Hotel Amsterdam Corendon City Hotel Amsterdam The College Hotel

Coronavirus update – 26th of June 2021

During the press conference held on the 18th of June 2021, the Dutch government has announced that the Corona measures will continue to be eased. Due to the rapidly decreasing figures, most measures are therefore no longer necessary. On 26 June, the cabinet therefore decided to implement the fourth step in the re-opening plan. The 1,5 metres distance from each other remains the all-determining standard. Please read the latest information concerning current measures imposed by the government against the coronavirus here.

For us this means that from 26 June onwards, our food and beverage outlets will be able to open for longer (under certain conditions). From this date all of our restaurants and bars will be open for hotel and non-hotel guests at various times between 07:00 and 00:00. For the specific opening hours per restaurant or bar, click here.

Our spa centre is available for hotel guests and non-hotel guests (maximum capacity per area and other conditions applies, in-advance reservations are mandatory). Please visit the websites of our Spa’s: Vitality Spa Amsterdam or Village Spa.

As mentioned, the 1,5 metres distance from each other remains the all-determining standard for all our guests and visitors. If it is not possible to keep the 1,5 metres distance the face mask is mandatory. If keeping distance is not a problem all guests and visitors do not have to wear a face mask.

Step by step we are reopening and together we still must do everything we can to prevent the spread. Take care of yourself and each other!

Disclaimer: With regard to the constantly changing Covid-19 measures, not all the information on our website may be accurate. We do our utmost to inform you as well as possible.

Restaurant information

Advance booking is required and you can make a reservation through our website, by phone or at the door.

  • Restaurants are open between 06:00 a.m. and 12 a.m. daily.
  • In-advance table reservations are mandatory either via phone or online and walk-in reservations are also welcome; thus, there is no minimum time required between the table booking and actual seating.
  • Mandatory reservations  (“wait to be seated”) are essential to avoid crowds and to better manage the visits to the outdoor terraces as large numbers of guests waiting in a queue may  increase the chances of spread.
  • Maximum 4 persons are allowed to be seated at the same time provided that the table is 1,5 meters away from the remaining of the tables.
  • Provide that all guests are  from the same household, more persons can be seated at once as well as children at 12 years old age and younger.
  • Maximum of 100 persons are allowed on a given terrace regardless of the size of the terrace.
  • Self-service is not allowed.
  • Health check upon arrival is mandatory and guests are obliged to provide their contact details along with reservation.
  • All guests must be seated, moving the tables are not allowed.
  • Guests may use restrooms, cloakroom and pay indoor.
  • Payments are required to be done contactless as much as possible.
  • No entertainment either live or broadcasted is allowed on the restaurants.
  • Fundamental rules concerning social distancing (min. of 1,5 meters). If it is not possible to keep the 1,5 metres distance the face mask is mandatory. If keeping distance is not a problem all guests and visitors do not have to wear a face mask.

General FAQ

As concerns regarding the coronavirus continues to grow, we understand you are forced to rethink plans and make changes.

For guests who have a direct room reservation via www.corendonhotels.com, please contact the hotel, so we can assist you and help you find the right solution.

If you have made the booking via a travel agent, another booking site or other third parties you must contact this organization.

Restaurant reservations can be easily canceled or changed via the confirmation email you have received. If you want to cancel or change a Social Deal Reservation, please contact Social Deal customer service.

The restaurants and bars will open again on 5th of June. 

Natural disasters and epidemics are excluded from almost any insurance policy. We advise you to contact your own insurance.

We have taken additional measures, developed in consultation with global and local public health authorities (RIVM):

  • We make sure our entire hotel staff will receive up-to-date briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning in our entire hotel. All public areas (including lobby elevators, door handles, public bathrooms, etc.), reception desks, contact points are being disinfected every hour with the use of hospital-grade disinfectant.
  • The advice of the Dutch government and RIVM is leading.
  • In all our hotels there are antibacterial hand sanitizers at your disposal.
  • There is signage placed throughout the public areas to inform guest about safety measures.
  • Hosts are available to supervise traffic and inform guests accordingly.
  • Visuals with information about the virus is visible on TV screens and on the floor.
  • We would also prefer that transactions take place mainly with a debit card. Exception: cash handling is only possible at one designated desk at reception.

Housekeeping measures:

  • Room attendants and supervisors wears gloves and face mask.
  • Rooms are only cleaned when the guest is not in the room.
  • We use Ozonwater, a sustainable cleaning product that kills 99.9% of bacteria and viruses.
  • We are investigating several options to disinfect pillows and bedlinen, including Ozon treatment and UV treatment.
  • Do not clean my room during my stay is available. Guest can inform front office at arrival and place do not disturb hanger on the door.
  • Room keys are disinfected with Ozon.
  • In-room prints will be minimized.

The hotel has a self-service check-in and check-out desk. We try to avoid personal contact as much as possible. The front desk will be cleaned after every guest.

The health of our hotel guests and visitors is our highest priority at the moment. We closely follow the information from the World Health Organization and the National Institute for Public Health and the Environment (RIVM) in the Netherlands. Changes to measures are listed on this website.

For questions regarding your flight back home, please contact your travel organization or airline.

  • Clean your hands often. Disinfection stands are available in the hotel
  • Cough and sneeze on the inside of your elbow
  • Use a tissue for coughs and sneeze
  • Don’t shake hands
  • Stay home if you feel sick.
  • Avoid gathering of 100 people or more
  • Always keep a good distance from other people (at least 1.5 metres)

More information about the coronavirus can be found in the video below on this page.

FAQ Corendon Village Hotel Amsterdam

You can cancel or change your booking free of charge up to 24 hours before the day of arrival by sending an email to reservations.village@corendonhotels.com. Mention the new date for which you wish to change. Changing a date is possible with the latest check-out date 31-03-2021. If you choose a date with a higher rate, you will have to pay the difference.

Whether you can change your booking depends on the booking conditions you have chosen. Contact the travel agent where you booked, they can assist you further.

Whether you can change your booking depends on the booking conditions you have chosen.

If you have made a refundable booking, you can cancel or change your booking free of charge up to 24 hours before the day of arrival by sending an email to reservations.village@corendonhotels.com. Mention the new date for which you wish to change.

  • If you have made a non-refundable booking, cancellation or change is normally not possible. Given the current situation, we would like to accommodate you and offer a date change. You can make use of this by sending an email with your request no later than 24 hours before the original arrival date to reservations.village@corendonhotels.com

The restaurants and bars are open.

Yes, it is possible to use the pool and fitness centre again. You can also book a spa treatment. The other Spa facilities will open again 5th of June.

The Bazar, mini supermarket, remains open until 11 p.m. Alcohol may also be sold there until 8 p.m.

Yes, the free hotel shuttle service from Amsterdam Schiphol Airport to the hotel and vice versa continues to operate on set time from 06:30 – 20:00. More information can be found on this page.

Please note, wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

Yes, the city shuttle runs from the hotel to the Museumplein in Amsterdam. Find the times here.

Please note, wearing face masks in public transport is mandatory for travellers. You can purchase a mask at our lobby shop (Bazar) in the hotel.

FAQ Corendon City Hotel Amsterdam

Staycation bookings are on a non-refundable basis. Because we still want to accommodate guests, they can change them, but not cancel it for free of charge.

Whether you can change your booking depends on the booking conditions you have chosen. Contact the travel agent where you booked, they can assist you further.

Whether you can change your booking depends on the booking conditions you have chosen.

  • If you have made a refundable booking, you can cancel or change your booking free of charge up to 24 hours before the day of arrival by sending an email to reservations.vitalityamsterdam@corendonhotels.com. Mention the new date for which you wish to change.
  • If you have made a non-refundable booking, cancellation or change is normally not possible. Given the current situation, we would like to accommodate you and offer a date change. You can make use of this by sending an email with your request no later than 24 hours before the original arrival date to  reservations.vitalityamsterdam@corendonhotels.com.

The Bazar remains open until 11 p.m. Alcohol may also be sold there until 8 p.m.

The restaurants and bars are open.

Yes, it is possible to use the pool and fitness centre again. You can also book a spa treatment. The other Spa facilities will be open again from the 5th of June.

FAQ The College Hotel

Do you have questions about your reservation or do you want to know more about the corona measures in the hotel? Please contact us by e-mail: info@thecollegehotel.com or telephone: +31 (0) 020 57 11 511.