Receptionist Hotel:The College Hotel Amsterdam Department:Front of House Employment:Full-time

  • Energetic and approachable
  • Enjoy welcoming guests
  • Natural curiosity
  • Courage to take independent decisions
  • Anticipation of guest needs

Receptionist

Do you want to be part of a young, motivated team of professionals, students and interns? Are you the enthusiastic, social, hospitable colleague?

We are looking for a receptionist to strengthen our team.

Receptionist
As a receptionist you are responsible for all the activities that take place during the morning, evening and nightshift that you will work alternately. You will be under direct guidance of the Front Office Manager. Furthermore the team consists out of 2 other receptionists, students from the Hotel Management on the Job and interns from different hotel schools.

Tasks and responsibilities

  • Assigning of tasks, giving directions/instructions
  • Monitor the progress and the quality of the work
  • Intensive accompaniment and coaching of the students
  • Performing checks on correct and described administrative processing of the night audit
  • Adjusting of particularities and problems with other departments
  • Handling questions and complaints from guests
  • Receive, speak to and checking in of guests
  • Renting of free rooms after consultation of the reservation system Fidelio
  • Processing of restaurant reservations on the basis of the reservation system
  • Recording of specialties and wishes if guests and report these to people who are involved
  • Doing the check-out of departing guests; making accounts and doing payments with cash or with credit card
  • Checking of room and restaurant reservations for the next day
  • Provide information and give service to guests, like: giving general and touristic information, information about public transport, restaurants, theaters etc.
  • Contribute to a positive learning climate for the students

Your profile

  • You have had experiences in similar hotels
  • You have affinity and experience with training students
  • You have an eye for detail
  • You are flexible, motivated and independent
  • You are guest oriented
  • You like to tackle problems
  • You are good in making decisions and stress-resistant
  • You master the Dutch and English language in word and writing
  • A third foreign language and international experiences are a pre
  • Knowledge of Word, Excel, PowerPoint and Fidelio is a pre

 

About The College Hotel

The College Hotel is a boutique hotel established in the chic Amsterdam South, in the middle of the Amsterdam Fashion & Museum district that opened her doors in 2005. Since 2014 the hotel is part of Corendon Hotels & Resorts.

The 4* The College Hotel has 40 stylish furbished rooms, 5 multifunctional banqueting rooms, a beautiful lounge, bar, restaurant and a sunny terrace. The unique concept, the design and pleasant service make sure that The College Hotel is visited by guest from midland and abroad.

Since the opening of The College Hotel there are 40 students of the ROC of Amsterdam (but also other MBO and HBO educations) guided in practice and trained in the hospitality industry. The students perform their activities under supervision of experiences hotel professionals.

www.thecollegehotel.com

 

 

Apply now

Front of House

Just meeting our guests’ expectations is not enough for this department. The Front of House team surpasses the expectations of our guests in a scintillating way by creating unique personal experiences. From the moment that the guest enters our hotels, the Front of House team makes everyone feel welcome and that they have ‘come home’. Hospitality is in all the team members’ DNA and it is combined with professionalism, expertise and open communication. The Front of House is also the linchpin for the internal organisation.

Application - The College Hotel Amsterdam

  • Personal details

  • Application details

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  • Although we love extensive CV's, we can't accept files of more than 1 MB.
  • Motivation letters of more than 1 MB are too large to upload. Help us by telling us briefly, clealry and succinctly why you want to work for us.

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